Check your Philadelphia address
You can see the City's public records for a rental address in one place, with dates. It is free. You do not need a notice to use it. This page explains what the records are and what they can and cannot tell you. It is general information, not legal advice.
Updated
What the records are
StayTenant shows three kinds of public City records.
- 311 complaints. People call 311 to tell the City about a problem, like no heat, a leak or pests. The City logs each call with a date and a type.
- L&I violations. L&I is the City's inspections office. When an inspector finds a problem, L&I records a violation. The record has a date. It also says if the violation is open or closed.
- Rental licenses. A landlord generally needs a rental license from the City. The record shows the license status and its dates. City data may not show every license period.
What you will see
StayTenant shows records for one address at a time. It looks back 24 months. Each record has a date, so you can see what happened and when.
The records show complaints at your address. They never say who made a complaint. The City does not publish that, and StayTenant never guesses.
City records can be incomplete or late. Something may have happened that is not in the data. If a record looks wrong or is missing, ask for legal help.
If you got a notice after you complained
Add the date you got the notice in the tool. StayTenant then counts your 15-day window to file with the Fair Housing Commission. That is a free City office that hears tenant complaints. The records then show what came before and after the notice. This deadline is still being checked, so confirm it with legal help.
City law generally bars a landlord from ending your lease as payback for a complaint. This is called retaliation. New City rules are reported to start on November 1, 2026. Under them, a notice may come within 12 months after you complained. If so, your landlord may have to prove it was not payback.
Have a question? Call the Philly Tenant Hotline at 267-443-2500.
Want a score or a report on a building?
StayTenant does not score or rank buildings or landlords. It shows the records for one address at a time. For a report on a building, you can try 4PHILLY. It is a separate tool. It is not run by the City.
Common questions
Do I need a notice to use this?
No. You can check an address without a notice. The notice date is optional. Add it only if you want to count your Fair Housing Commission window.
Does it show who made a complaint?
No, never. City records do not say who called 311. StayTenant does not guess. It shows complaints at your address.
Is the information complete?
Not always. The records come from City data. They can be incomplete or late. Use them as a starting point, and confirm with legal help.
Is my address stored?
No. Your address is sent only to look up the City records. It is not logged. There are no accounts and no cookies. To be faster, the site may keep the public City records for an address for a short time. Your notice date never leaves your device.
Where to get help
Call the Philly Tenant Hotline267-443-2500
Fair Housing Commission
The Fair Housing Commission is a City office. It hears tenant complaints about unfair rental practices, like a notice that may be payback for a complaint.
- Phone: (215) 686-4670
- Email: FairHousingComm@phila.gov
- In person: 601 Walnut St., Suite 300 South, Philadelphia, PA 19106
To file, fill out the Commission's intake form. You can mail, email, or fax it, or bring it in. It is free.
Before you file, call to confirm the steps.
Sources
We are still checking the rules in this tool with legal partners. Each rule below shows where it came from and whether it has been verified. Some details may change. Call the Philly Tenant Hotline to confirm.
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Rental license requirement
Last checked: October 27, 2026
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How far back we look for city records
Last checked: October 20, 2026
No public source link
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15-day window to act
Last checked: October 27, 2026
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When a notice is presumed to be payback
Last checked: October 26, 2026
Source: phila.legistar.com (not linked from this site)
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When the new law starts
Last checked: October 27, 2026