# Contact and help

StayTenant is a free website, not an office. It cannot take your case. This page says who to call for help with your home, and how to tell us about a mistake on the site.

Updated October 26, 2026

> Information being verified with legal partners. Some details may change. Call the Philly Tenant Hotline to confirm.

## Got a notice after you complained?

StayTenant counts your 15-day Fair Housing Commission window. It also gathers dated City records for your address. It is free.

[Start your clock](https://staytenant.com/)

## How to get help

For free help with your rights, call the Philly Tenant Hotline at 267-443-2500. To challenge a notice that may be payback for a complaint, you can contact the Fair Housing Commission at (215) 686-4670. It is a free City office.

- [Find free legal aid, court forms and more help](https://staytenant.com/help)
- [Philadelphia tenant rights: a plain-language guide](https://staytenant.com/philadelphia-tenant-rights/)

## Report a mistake

If you find a mistake, like a wrong date, number or link, please tell us at hello@staytenant.com. Please do not send your address, your notice or other private details.

- [Email hello@staytenant.com](mailto:hello@staytenant.com)

## Common questions

### Does StayTenant have a phone number?

No. StayTenant is a website, not an office. For help with your home, call the Philly Tenant Hotline at 267-443-2500.

### Can I email StayTenant about my case?

No. StayTenant does not take cases and does not give legal advice. The email address is only for mistakes on the site. Talk to a tenant lawyer or call the Philly Tenant Hotline.

### How do I report a wrong date or phone number?

Email hello@staytenant.com. Say which page and which line. Corrections are made in one file and show up everywhere.

## Where to get help

- Call the Philly Tenant Hotline: 267-443-2500

### Fair Housing Commission

The Fair Housing Commission is a City office. It hears tenant complaints about unfair rental practices, like a notice that may be payback for a complaint.

- Phone: (215) 686-4670
- Email: FairHousingComm@phila.gov
- In person: 601 Walnut St., Suite 300 South, Philadelphia, PA 19106

To file, fill out the Commission's intake form. You can mail, email, or fax it, or bring it in. It is free.

[Open the intake form](https://www.phila.gov/documents/fair-housing-commission-intake-form/)

Before you file, call to confirm the steps.

## Sources

We are still checking the rules in this tool with legal partners. Each rule below shows where it came from and whether it has been verified. Some details may change. Call the Philly Tenant Hotline to confirm.

- 15-day window to act: Not yet verified. Last checked: October 27, 2026. See the source: https://pubintlaw.org/wp-content/uploads/2026/03/SHH-FAQ.pdf
- Fair Housing Commission comes before court: Not yet verified. Last checked: October 27, 2026. See the source: https://pubintlaw.org/safe-healthy-homes-faq/

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This tool shows public city records and general information. It is not legal advice. Talk to a tenant lawyer or call the Philly Tenant Hotline.

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