# About StayTenant StayTenant is a free tool for people who rent in Philadelphia. It is for renters who got a notice from their landlord after they complained about the home. It works in English and Spanish. Updated October 26, 2026 > Information being verified with legal partners. Some details may change. Call the Philly Tenant Hotline to confirm. ## Got a notice after you complained? StayTenant counts your 15-day Fair Housing Commission window. It also gathers dated City records for your address. It is free. [Start your clock](https://staytenant.com/) ## What StayTenant does Some renters get a notice soon after they ask for repairs or call the City. StayTenant helps them see their dates and their records in one place. - A countdown to the 15-day Fair Housing Commission window, counted from the date on your notice. - A timeline of public City records for your address, with dates: 311 complaints, L&I violations and rental licenses. - A one-page packet you can print and bring to legal help or to the Commission. You can also check an address without a notice date. Then you see the City records, but no countdown. ## Who makes it StayTenant is made by the StayTenant project. It is not a City office, and it is not part of the courts. ## What it is not - It is not legal advice. It shows public City records and general information. - It is not a law firm. Using it does not make anyone your lawyer. - It has no accounts and no ads. It never asks for your name. - It does not say who made a complaint. City records do not say that either. ## How we check the rules Every rule the tool uses, such as a deadline or a phone number, lives in one file. Each rule names its source and the date it was last checked. It also says whether it has been verified. "Not yet verified" means the rule came from a public source, but a lawyer has not confirmed it yet. We are checking each rule with legal partners. Until every rule is verified, each page shows a note that says so. The sources for this page are listed at the bottom. ## How to get help For free help with your rights, call the Philly Tenant Hotline at 267-443-2500. To challenge a notice that may be payback for a complaint, you can contact the Fair Housing Commission at (215) 686-4670. It is a free City office. - [Find free legal aid, court forms and more help](https://staytenant.com/help) - [Philadelphia tenant rights: a plain-language guide](https://staytenant.com/philadelphia-tenant-rights/) ## Report a mistake If you find a mistake, like a wrong date, number or link, please tell us at hello@staytenant.com. Please do not send your address, your notice or other private details. - [Email hello@staytenant.com](mailto:hello@staytenant.com) ## Common questions ### Is StayTenant free? Yes. It is free to use. There are no accounts and no ads. ### Is StayTenant legal advice? No. It shows public City records and general information. For advice about your case, talk to a tenant lawyer or call the Philly Tenant Hotline at 267-443-2500. ### Who is StayTenant for? It is for people who rent in Philadelphia, mainly those who got a notice after they complained. Anyone can use it to see the City records for a rental address. ## Where to get help - Call the Philly Tenant Hotline: 267-443-2500 ### Fair Housing Commission The Fair Housing Commission is a City office. It hears tenant complaints about unfair rental practices, like a notice that may be payback for a complaint. - Phone: (215) 686-4670 - Email: FairHousingComm@phila.gov - In person: 601 Walnut St., Suite 300 South, Philadelphia, PA 19106 To file, fill out the Commission's intake form. You can mail, email, or fax it, or bring it in. It is free. [Open the intake form](https://www.phila.gov/documents/fair-housing-commission-intake-form/) Before you file, call to confirm the steps. ## Sources We are still checking the rules in this tool with legal partners. Each rule below shows where it came from and whether it has been verified. Some details may change. Call the Philly Tenant Hotline to confirm. - 15-day window to act: Not yet verified. Last checked: October 27, 2026. See the source: https://pubintlaw.org/wp-content/uploads/2026/03/SHH-FAQ.pdf - Fair Housing Commission comes before court: Not yet verified. Last checked: October 27, 2026. See the source: https://pubintlaw.org/safe-healthy-homes-faq/ --- This tool shows public city records and general information. It is not legal advice. Talk to a tenant lawyer or call the Philly Tenant Hotline. No cookies. We count visits, not people. Your notice date and events stay on your device.